SHIPPING

Free U.S.A, CANADA and U.K. shipping on orders over $50.00

Free International shipping on orders over $150.00

We ship via Canada Post and United States Postal Services.

Processing time for order received is 48 hours.

Our checkout currency is in USD however we have a currency converter that will allow you to estimate the amount you will be paying in CAD, GBP or EURO.

Customer will be responsible for duties & taxes, according to their country tariff. International orders may be subjected to customs delays. We are not responsible for such delays. You must be active with your tracking number to make sure that you get your package.

INTERNATIONAL SHIPPING 

We only offer International Shipping to select international countries in Europe, Asia and Australia. Please check for updates as we add more countries.

Shipping MethodCostTotal Delivery Time
Standard Shipping Tracked

Canada, United States and Great Britain Only
(Orders $50.00 USD)

 FREE2 – 5 business days
Remote areas may take an
additional 3 days
Canada Standard Shipping Tracked 8.00 USD2 – 5 business days
Remote areas may take an
additional 3 days
USA First Class Mail Tracked 5.00 USD2 – 5  business days
U.K. First Class International Mail Tracked 8.00 USD3 – 7  business days
Europe, Asia, Australia First Class International Mail Tracked8.00 USD3 – 10  business days
First Class International Mail (Africa/Oceania) Not Tracked20.00 USD10 – 25  business days


RETURNS

We are committed to providing our customers premium quality cosmetics and if for any reason the product you received did not meet this expectation, simply return the product no question asked within 30 days of purchase in it’s new or gently used condition.

We will refund the full amount less applicable shipping charges.

Please note we do not return original shipping charges and are not responsible for duties and customs paid by the customer.

Steps:

  1. Email customer service at “sales@dhemyscosmetics.com” to initiate the return process.
  2. A return label will be emailed to you.
  3. Pack your return in a well-padded envelope or box to prevent damage in transit and attach the return shipping label to the package and mail it using the Canada Postal Service or United States Postal Service or Royal Mail.
  4. You will receive an email confirmation when your return is processed.